Shipping policy

SHIPPING POLICY

Last updated: August 2026

1. ORDER PROCESSING

Orders are processed within 1-3 business days after payment confirmation
Orders placed on weekends or public holidays are processed the next business day
You will receive a confirmation email with tracking details once your order is shipped

2. SHIPPING DESTINATIONS We ship worldwide, including:

3. ESTIMATED DELIVERY TIMES

Delivery times are estimates and not guaranteed. Delays may occur due to customs, holidays, or carrier issues.

4. SHIPPING COSTS

5. TRACKING YOUR ORDER

Once shipped, you will receive a tracking number via email
Tracking updates may take 2-3 business days to appear after dispatch
You can track your order using the link provided in your shipping confirmation email

6. CUSTOMS, DUTIES & IMPORT TAXES

RestPulp ships internationally and your order may be subject to customs duties and import taxes upon arrival in your country
These charges are the responsibility of the customer and are not included in our product or shipping prices
We are not responsible for delays caused by customs clearance

7. LOST OR DELAYED PACKAGES

If your package has not arrived within the estimated timeframe, please contact us at info@negahandnata.com
We will investigate with the carrier and provide a resolution within 5-7 business days
RestPulp is not responsible for packages lost due to incorrect addresses provided at checkout

8. INCORRECT ADDRESS

Please ensure your shipping address is correct before placing your order
If an incorrect address is provided and the package is returned, the customer will be responsible for reshipping costs

9. CONTACT US For any shipping-related questions, reach out to us at:

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